1. No designated safe space for the users of the Asian communities to meet.
2. Nowhere for Asian users to hold cultural activities & festivals.
3. No Amardeep staff at the Effra Centre leaving Asian users without key workers.
4. No Effra centre staff with specific responsibilities for Amardeep users.
5. No one to communicate with Amardeep users in their first language and no access to interpreters.
6. No interpreted information e.g. noties about advice and outings in users' first language.
7. No way for Amardeep users to relate to the other workers due to lack of linguistic skills and cultural knowledge.
8. Nowhere for users to sit due to high numbers attending which means users have to sit in the foyer.
9. No free refreshments.
10. No halal or proper vegetarian food.
11. No cultural activities eg carrom games, 'sangheet' music group.
12. No Indian papers.